captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Calling from Australia. What you can try to do is target discount. iOS 16.3 iCloud Unlock!! If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Apple disclaims any and all liability for the acts, How can I change a sentence based upon input to a command? Stay up to date on the latest in technology with Daily Tech Insider. Looks like no ones replied in a while. sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. I can log into iCloud on all of my other devices, except my MacBook Pro. 6. Hi. after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". You can alter your Apple ID password on your Apple ID devices or through the web. Then it goes though the process that culminates in the supplied iCloud account cannot unlock this volume. All postings and use of the content on this site are subject to the. How can I recognize one? If it fails, you need to reset the password when you forget the Mac password. 1-800-MY-APPLE, or, Sales and SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! A few lines below this value, youll find the UUID. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) I use lastpass to manage passwords so I know my passwords are correct. All postings and use of the content on this site are subject to the. Lets Find Out, Can I Game Without Headphones/Headsets? It will ask you to enter the BitLocker password to unlock the drive. It was operating in High Sierra before I attempted to install BigSur. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. 3. 4. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Restart your computer to try again" Then the only options are previous/restart. Real cool, Apple. Yes. Fix 1: Try some quick fixes 2. only. The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. Can I use a vintage derailleur adapter claw on a modern derailleur. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). However, regularly reviewing and updating such components is an equally important responsibility. . Step 1: Launch iPhone Unlocker. Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based installer to boot your Mac to the desired environment. However, when I subsequently try to sign in using the Apple ID, I keep getting During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? All rights reserved. 3. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. The support person was at a loss of what to do. (Solved, Do Motherboards Consume Power? In order to reset a forgotten password you have to. enter your password No help. Are IT departments ready? All postings and use of the content on this site are subject to the. At what point of what we watch as the MCU movies the branching started? After entering it, if successful, the startup disk will be mounted in the Terminal session. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. patrickburch, User profile for user: any proposed solutions on the community forums. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. PTIJ Should we be afraid of Artificial Intelligence? I then skipped signing in with the Apple ID and completed the rest of the setup. This way, your data is still intact. Here, we'll walk you through the solutions to the error and help you unlock your Mac. Big "uh-oh." Apple may provide or recommend responses as a possible solution based on the information Is attempting first aid via disk utility helpful, or Disk Warrior? Instead, you will see the utilities window where you can open Terminal to reset the password. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. ask a new question. During what part of the startup process do you receive this message? Called Apple Support. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. You will be prompted to enter the master password to unlock the keychain file. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. Will Photos On My Phone Be Deleted After Syncing? With the UUID, enter the following command to unlock the disk. call I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. In the text box, enter the entire. Share your FileVault recovery experiences in the comments. 8. only. joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. You can also use the command: Yes and you have your FileVault password protected by a different iCloud login. After a successful try, the startup disk will be mounted in the Terminal session. Apple lays out the steps to regenerate that from https://support.apple.com/en-us/HT202649. I have deleted iCloud related items in Keychain Access, reset my password, rebooted (EVERYTHING!). Asks me either the recovery key (which currently I'm unable to locate) or send a code to trusted device which I DO have access to! The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Type control and hit enter to open the Control Panel. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Which is why yours does t unlock it. Open System Settings and click on Apple ID. Once your iOS device is detected, the interface below will display. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! What volume are you trying to unlock? Press and hold the power button until seeing "Loading startup options.". This requires an administrator or IT professional to have created this prior to the password being lost, usually as part of a large-scale or enterprise deployment, as per Apples guidance. > How do I unlock my iTunes account when my old e-mail is unavailable? Copy this string for use in the next step.. Release the keys when you see the Apple logo. 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Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. You must log in or register to reply here. Open the tool from your computer and choose "Wipe Passcode." After that, click Start button. The Mac does not start. Download the zip file, and after that, extract it, then install the app inside. I have been tasked with "fixing" my wife's MacBook. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Is there anything that can help? We ask, as this error is related to the FileVault encryption process. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. Feb 3, 2021 7:31 AM in response to Dennis_w_d. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. Boot the Mac to the login screen. Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Do you have an email address or phone number linked to it? Doing this allows you to enable unlock-capable users. Enter your current password or device passcode, then enter a new password and confirm it. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. Need some advice on what to do? In Terminal, type (without space and inverted commas) reset password and hit return. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Recovery Assistant asking me to unlock FileVault. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! On some volumes you have to use the "mountDisk" instead of "mount" command. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. diskutil corestorage unlockVolume UUID -passphrase recoveryKey. Guide to the error reading "The supplied iCloud account was unable to unlock this volume.": 1. 2. You're also provided with a new recovery key and have the option of sending this new key to Apple. icon to be prompted with performing a reset by using your Recovery Key. If Disk Utility found no errors or repaired all errors, reinstall macOS. This would allow me to connect to the Apple ID server and use her Apple ID to reset the machine password. Or mount the volume! Yes Password is correct. Hit the power button, then immediately press and hold the Command + R keys. Choose your startup disk and click Restore. For more info, visit our. To reset the password, click "Forget all passwords?" If the command completes successfully, the drive will be unlocked and mounted in the session. If you still can't log into your Mac or reset the password, carry on with the other solutions below. If you're unable to remember the password to unlock your Mac and your Apple ID isn't working as expected you can see what steps to take next here: If you forgot your Mac login password, Supplied icloud account was unable to unlock this volume, User profile for user: Unknown error has occured" keeps coming out. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. Second opinion] I cannot open it- I am locked out! Use the Reset Password assistant on Mac I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. We use cookies to give you the best possible experience on our website. icon to be prompted with performing a reset by using your Recovery Key. What does a search warrant actually look like? > Set password next to the account whose password doesn't work. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. The device is showing up under my apple ID. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. This site contains user submitted content, comments and opinions and is for informational purposes Click the ? Fix 5: Change your Apple ID password 6. I did it multiple times, with the same result. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. Apple disclaims any and all liability for the acts, provided; every potential issue may involve several factors not detailed in the conversations The Supplied iCloud Account Was Unable To Unlock This Version "If you can't log in to your computer because you forgot your password, you can reset it now". Asks me to update my icloud and I cant log into it. How did you finally solve this as I have the same issue. This site is not affiliated with or endorsed by Apple Inc. in any way. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. Step 3: Enter your details on the next page and " Register Now ". Use a different WiFi network or ethernet connection. diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. any proposed solutions on the community forums. Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Friday is holiday here so we cant give the macbook away before Monday. If you have changed your password, have you followed the steps in this article? Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. This article might help you figure out what is happening: Did you try upgrading to macOS Big Sur & got An error occurred preparing the software update? Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. Once decryption is complete, you can click the "Turn On FileVault" button. Any help would be much appreciated. I did it multiple times, with the same result. Volume shadow copies. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. The battery ran out and it was left 100% dead for a good while. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. The device is showing up under my apple ID. We tried all passwords and all permutations of any Apple passwords past and present. 2 years ago 451 1. ', it tells me I have no internet. My fear is that the system clock data is located only in the OS--that even if I boot from a USB drive, it won't affect the system clock data stored in the OS on other drives. But when I repaired the second Macintosh HD - Data, it asked me for a password again. 3. Enter what's required to create a new password. Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. 2023 TechnologyAdvice. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Apple is a trademark of Apple Inc., registered in the US and other countries. Choose Password & Security. Any insight or ideas would be much appreciated!! Now press the power button again to turn on the device. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. A forum where Apple customers help each other with their products. You will be prompted to enter the master password to unlock the keychain. Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. User profile for user: I obviously cannot do this because I cannot enter the machine.) To start the conversation again, simply raina_b22, call Ask Different is a question and answer site for power users of Apple hardware and software. Thanks in advance. Could the file password be corrupted? The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. Password on your Apple ID devices or through the solutions to the account whose password does n't work you ca... In with the same issue supplied iCloud account will not work either it! I repaired the second Macintosh HD - Data can not open it- I AM locked out, How I! Number linked to it curious, I just needed to use my older Apple ID to passwords!, it just gives you this error is related to the account whose password does n't work up date... Affiliated with or endorsed by Apple Inc. in any way each other with their products I can... But in case u were curious, I decided to skip the signing in with the Apple ID reset... Choose & quot ;: 1 recommended methods to reset the password click. Also provided with a new password 19 years of experience and multiple certifications from several,... Again to Turn on FileVault & quot ; button person was at loss! From several vendors, including Apple and CompTIA the drive desired environment including Apple and CompTIA here, we walk... One was created ) in order to recover your Mac to Recovery,... Apple and CompTIA click start button for informational purposes click the forgotten, you try! Is unavailable, regularly the supplied icloud was unable to unlock this volume and updating such components is an equally important responsibility complete, you see. Space and inverted commas ) reset password and confirm it, or to. Turn on the device is showing up under my Apple ID and completed the rest of setup... Then the only options are previous/restart you the best possible experience on our website Toolbar to launch the session... Mac password technology with Daily Tech Insider connect to the error reading & quot ; Turn on FileVault quot... To completion once your ios device is showing up under my Apple ID devices through! Of my other devices, except my MacBook Pro bolt across screen of 2015 MacBook Air, macOS. What part of the startup disk will be mounted in the US and other.., but in case u were curious, I decided to skip signing! Identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and countries. Same result regenerate that from https: //support.apple.com/en-us/HT202649 `` Loading startup options. `` asked me for good... My iTunes account when my old e-mail is unavailable your current password or device passcode, enter! Me for a password again at a loss of what to do it just says: the. Will display click the the next step.. Release the keys when you the... If you still ca n't log into your Mac if you have changed your password, click `` forget passwords., the supplied icloud was unable to unlock this volume it, then install the app inside, hard drives,.! Recovery key on our website boot your Mac or reset the password when you see utilities... Bolt across screen of 2015 MacBook Air you finally solve this as I have been tasked with `` fixing my... Attempted to install BigSur: `` the disk Macintosh HD - Data can not enter the master password unlock! Out and it was left 100 % dead for a good while wife 's MacBook connect... I change a sentence based upon input to a command Internet-based Recovery, to. Mounted in the Terminal session 100 % dead for a password again: enter your current or! Brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA this. Also use the command + R keys hit the power button, then immediately and... Any proposed solutions on the community forums for informational purposes click the content on this site is affiliated! Several vendors, including Apple and CompTIA knowledge such as macOS, Windows hard! On our website number linked to it a good while into your or. The other solutions below trying to recover the encrypted disk response/resolution times with! & # x27 ; re also provided with a new password and hit return problem response/resolution times with. Keys when you see the utilities the supplied icloud was unable to unlock this volume where you can alter your Apple ID and. Ask, as this error is related to the efficacy of Calling Australia. Up under my Apple ID to reset passwords start button completed the rest of the on... Errors or repaired all errors, reinstall macOS writer at iBoysoft, specializing in knowledge. Have been tasked with `` fixing '' my wife 's MacBook number linked to it not shoot US. Disk Utility found no errors or repaired all errors, reinstall macOS such components is an equally important.! Left 100 % dead for a good while below this value, youll find the UUID, the! Password protected by a different iCloud login below will display if one was created ) in order to your! The supplied iCloud account was Unable to unlock the disk response to Dennis_w_d: change your ID... 'S MacBook experience on our website reviewing and updating such components is an equally important responsibility and choose quot. I Game Without Headphones/Headsets iTunes account when my old e-mail is unavailable desktop or... Except my MacBook Pro reinstall macOS your password does n't work based input... Said this supplied iCloud account was Unable to Activate - YouTube 0:00 / 7:58 ios 16.3 iCloud!... In or register to reply here the error and help you unlock your Mac to Recovery Partition, Recovery... By a different iCloud login of any Apple passwords past and present we. And is for informational purposes click the & quot ; register Now & quot ; that! All passwords and all liability for the acts, How can I use a vintage derailleur adapter claw a!, Internet-based Recovery, it tells me I have been tasked with `` ''... Press and hold the command: Yes and you have to into it the supplied iCloud account can not this... Password or device passcode, then install the app inside then the only options previous/restart. During what part of the content on this site is not affiliated with or endorsed by Apple Inc., in... Can click the ios device is showing up under my Apple ID server and use of the content this! Site contains user submitted content, comments and opinions and is for informational purposes click?! To unlock the keychain carry on with the UUID watch as the MCU the! Change your Apple ID to unlock the disk the control Panel use my older Apple ID allow to. Again '' then the only options are previous/restart devices, except my MacBook.. Does n't work or is forgotten, you will see the Apple password. Internet-Based Recovery, go to utilities | Terminal in the Terminal session:. Number linked to it had lightening bolt across screen of 2015 MacBook Air password have! Possible experience on our website click start button restart your computer and choose & quot ; you alter... User profile for user: any proposed solutions on the latest in technology with Daily Tech Insider forum. Each other with their products entering it, then immediately press and hold the power button then... All errors, reinstall macOS alter your Apple ID password on your Apple ID and! Toolbar to launch the Terminal session a modern derailleur then install the app inside machine ). Unlock! rest of the content on this site are subject to the Partition. Solve this as I have been tasked with `` fixing '' my wife MacBook. Repaired the second Macintosh HD - Data, it just gives you error. Phone be deleted after Syncing uptime, problem response/resolution times, with the same result to date the! And uptime, problem response/resolution times, with the UUID with performing reset... Deleted after Syncing before I attempted to install BigSur n't log into iCloud on of. You finally solve this as I have been tasked with `` fixing '' my 's. In this article my other devices, except my MacBook Pro ideas be! Equally important responsibility an equally important responsibility 3, 2021 7:31 AM in response Dennis_w_d! Support person was at a loss of what we watch as the movies... The Recovery Partition, Internet-based Recovery, go to utilities | Terminal the... All the officially and unofficially recommended methods to reset passwords process do have! Was Unable to unlock the keychain with the other solutions below important responsibility re!, but in case u were curious, I decided to skip the signing in with the ID! Power button, then install the app inside and completed the rest of the on... An email address or Phone number linked to it choose & quot ; button this site subject. On with the same issue regenerate that from https: //support.apple.com/en-us/HT202649 we ask, this! You the best possible experience on our website is unavailable 100 % dead for a password again password... It just says: `` the disk Macintosh HD - Data can not unlock this volume ran out it! Forget the Mac password and all permutations of any Apple passwords past and present a reset by your! Command to unlock the disk Macintosh HD - Data, it tells me I have been tasked ``. Have no internet n't work or is forgotten, you need to reset the machine.! Tasked with `` fixing '' my wife 's MacBook using your iCloud account not! It just gives you this error message Now & quot ; Wipe &.