Select Change beside Password to receive a verification code. I get the same message yet again. I emailed cust serv a screen grab of Google Maps showing my address is correct. Trying to list from a desktop. Took my pics and filled out all details. So it wouldnt really make sense to be blocked. Thank you. I'm having the same problem. I found a few then one took me to this one. 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You cannot currently make an offer to buy from this seller. Enter your Old Password, New Password, and Confirm New Password. I feel like it would be odd to be banned but still allowed to comment on things? Were sorry, but you are not authorized to perform the requested operation., I will restart the hub manually, and see if things come back to life. What should I do if someone asks me to take a transaction offline? or the seller has blocked me? Remember, you only have five days to ship the purchased item after receiving the prepaid Priority mail shipping label from Poshmark. Thats not just my suggestion; its actually their officially expressed mechanism for getting assistance. And now I cant make any purchases or offers reached out to support team with no answer. Im so confused. Does anyone know how to fix this? Great deals everywhere and my hands are tied!!! It's so messed up. Same! Step 3: Select Manage Account Status please reach out to poshmark support for assistance". I cant even get into the ST iOS app. Then i exited out of that listing and it said no listings can be found on my closest section. We should follow these guidelines to learn how to stick to what should be and should not be done. One that doesn't surpass a believable number of shares and pauses at or solves all CAPTCHAs. Furthermore, to get past Poshmark's tool in differentiating real users versus bots, OneShop also automatically solves CAPTCHAs to avoid getting in the list of over-active accounts that may end up in share jail. I got same errors for quite a long time. So i deleted the account. ugh I'm getting the same errors here. Ive fully closed the ST app, and tried again with same results. It says that I have three items listed, but I can't see any of the items I've listed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please contact the moderators of this subreddit if you have any questions or concerns. for some reason something I purchased got canceled and now I can't make offers anymore. Lmao. Anyone else have this experience? But the question of many is, are you going to get banned by using Poshmark bots? The only thing I got from emails is just a basic response saying oh theyre going to answer me eventually and that theyre going to a new make email service and to be patient. In online selling, rules are made to protect the welfare of the buyer and the seller and enforce a sustained surrounding that is safe and favorable to all parties. Hello I am unable to purchase also . And now, it is intensified by the current situation of the pandemic. I cant buy anything either it says my card info is invalid but it right? There is no way to remove it. This includes growing your business without supervising it 24/7 and without sitting in front of your device for long periods while ensuring your account's safety. I just purchased tons of stuff from different sellers, wonder why now I am unable to buy? I am frustratingly encountering a similar problem and I wish that the sellers here on Posh would let Poshmark know. Enter your verification code. I can't even use the money in my Posh account that I made from selling things in my closet. If we all start tweeting and facebooking about the terrible customer service and how our messages are being ignore they will address the problem. If you are unable to load the Poshmark website or app, you may need to upgrade your web browser, device, or operating system. and theres something that someone gave me a great offer on that i cant buy . It says I'm unable to buy for no reason! so I'm new and when I post something it says post not available what does that mean and what do I do to fix it? They hands the worse customer service center. Press question mark to learn the rest of the keyboard shortcuts. :), Same problem, Poshmark says the zip on my card doesnt match whats on file at the bank, even though its a reloadable card and Ive used it successfully everywhere else, I have the same issue -I wanted to buy something -I was in touch with Cc but they never able to help me out -it is time fck off this website, I am from Canada and I cannot make offers, for poshmark asks the country I am from and I cant change US to Canada. On the web. I have reinstalled the app checked my card payment and my address nothing for three days . any suggestions.. Can't buy or make an offer (says try again). Do you have a case open with Support? A ban is completely different than Poshmark share jail. . You can also click on the about link and see reviews of the seller. Swipe through for Poshmark listings of some of our favorite brands inspiring the fashion and design industry, that you can find on Poshmark at the in bio. Support told me earlier not to expect corrections until after the weekend. Poshmark. I have had an account with PM and I went to update my card details and address and for two days now it is stating incorrect zip code against what the bank has. it was stupid! They emailed back after asking me to make sure my default shipping settings were correctly. In addition to this, being careful not to end up in activity jails and ensuring that you follow the rules so your account doesn't end up getting banned can also be tricky and confusing. I go on to Poshmark this morning, I see an item I really want, so I decide to make an offer on it. 1-650-262-4771 But it was not the address that was the issue it was that i had made 3 consecutive back to back purchases and to them, that was considered 'suspicious activity' so they put a block on my account and i couldn't even make offers! I can list, but the items are not showing up. Its a real hassle and Im ready to stop buying on Poskmark. Here are the things that can get a seller immediate and permanent suspension from Poshmark. Anyone know how to fix this??? I have tried everything to fix it but still nothing and posh doesn't care and won't try to help or fix the problem!!!! Any products like clothing, shoes, jewelry, fur, bags, accessories, rings, bracelets, and home decor that may be interpreted as trading in or derived from threatened or endangered species listed on End Wildlife Trafficking Online are also prohibited. I hope this helps If I have over stepped my bounds I apologize. Just did and my listings are still not appearing. We will let you know as soon as the problem is resolved. Sorry! Learn More. The error says, Also Ive been trying to post the same dress for an hour and after I fill everything out it disappears they are updating some systems so hopefully these are just temporary glitches. You will also be eligible for an overachievement commission when you exceed [monthly / quarterly / annual] sales. * I dont know how they stay in business !!!!!! seller magic with YOU, the community who made it possible. Ive had 4 items purchased and the sale immediately cancelled. My problem was my billing address was the one on my card and the one were to ship it was my house . Did you eventually hear back from them? None from my account officially. You cannot currently perform this request. I am having a much different issue with thw ay i can views itesm. In addition to this, Poshmark also encourages sellers to stay within those limits by sending CAPTCHAs and putting over-active accounts in share jail. Poshmark's guidelines are straightforward but comprehensive, aiming for a harmonious relationship between sellers, buyers, and the platform itself. I haven't even gotten an email back explaining why I'm unable to like, comment or purchase any items. How to open a ticket??? 142.4.10.187 It's entirely possible the ban was a mistake or misunderstanding that needs to be cleared up. Same problem. I made a purchase and it keeps on saying that I update my payment info. They wanted me to verify my identity as in send them a photo of my drivers license or passport! So I think the solution is to give the company some social media attention. They shipped but sat at same post office for 2 weeks. i aml osing my mind i have contacted dell and micorosift they say it is poshmark issue cause it only happens on heir website when i log in customer support is not helful anyone else have this problem?? "@Khanh96872171 Hi there, we'd be happy to help. Sorry! 94025 So it would not make sense for me to have really violated their rules enough for them to give me no explanation and ban my account???? I moved and they are telling me my address is invalid. Get your order as described or receive your money back. This is why we started using other apps. I cant make a listing or buy items. Send an email to support. Yeah me too? What is going on? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Click to reveal Press J to jump to the feed. Posh said its because the payment got denied but this never happened till the past week and all of a sudden 4 times in a row? To draw a clearer picture, let's have another example: Mary is running a Poshmark closet, and for her to do other tasks such as source inventory, ship out orders, or get on with other important things in her daily life, she hires her sister, Karen, to do the sharing on her closet so she could have extra time on her hands. Not sure what to do. I've had this problem for 2 months!!!! It was a scam. Electronics-related items such as cellphones, DVDs, etc. So then today I was posting a bunch of listings and all of a sudden, it said sorry you cannot perform this request on one. As I mentioned to the person above, if I was banned would I be able to comment on my own and other peoples items they are selling? I immediately get the message "Sorry! UPDATE: What should I do???? Send an e-mail to support@SmartThings.com. I am hoping they will email me tomorrow. I called BOA and they said this is an on-going issue with poshmark. It is February 3, 2023, a Friday. original post below I just tried opening the SmartThings mobile app (Android), and got . I am unable to list. Then the error message popped up. Thanks for all the help and insight, everyone! Am going to give up and go elsewhere. spotteddog.org. Im wondering if you guys think Poshmark banned me for a certain reason? I didnt even get a notice about anything but this makes sense and could be an issue with me too. i am having the same problem too :( i want to purchase items and it does not allow me to buy now nor make an offer! if anyone figures this out is love to know why? I made a purchase last night and this morning after I came home from school saw that my order was cancelled and I can no longer offer or comment on any listings. EDIT: If you go to their support page (LINK), youll find the following message in the lower right-foot (why does it always have to be the right-hand corner lol ) corner, Email support@smartthings.com or find us on live chat from 9 a.m. to 5 p.m. Pacific Time, Monday through Friday., Thanx, I figured that out seconds after posting lol I get an error that my address is invalid. Super annoying!! I'm brand new to Poshmark, and I'm looking for answers in the absence of support from the website. but when I go to either My Locations or My Hubs, I get the same message as before This is happening to me right now. If you plan to go on a vacation and can't ship the purchased items within five days, it is best to put your Posh account into Vacation mode rather than have canceled transactions that can disappoint your buyers. Ive been having this issue for a year now and support never solves the situation they always say check with my bank and I already did! Banking services provided by Piermont Bank, Member FDIC. I've also never had a problem with Customer Service until this week. This feature is for free (for a limited time only as of writing) and aims to help buyers check the authenticity of their purchased item. I'm so glad I stumbled upon this listing, and I'm glad I'm not alone! I left for a while due to such issues and decided to try again.more of the same issues. Thanks in advance! I have emailed support countless times and tried calling and NO RESPONSE! You are losing business from all of us women here. Let's deep dive and understand how things work. Scamming buyers: Wherever you go, scamming others and taking advantage of their trust is never a good thing to do. Please contact support. Should the authentication process fail to prove that the items are 100% real and are replicas and it does not match the listing description, Poshmark will give the buyer a full refund. Sorry! Thanks! RESOLVED: The SmartThings platform problem that caused this was eventually fixed. Can anyone buy from my closet? GetHuman-kyndelld's customer service issue with PoshMark from December 2021. Poshmark. ST Support responded; same issue as @cmhuk1962 and they said they will get back to me when theyve fixed it in my account on their end. I started getting this message today on Android today too. 5 minutes later reply stating canned email service being updated we'll get back to you! They have the ability to validate and check your account. I also got on the website and the same thing happened. Then searched my items for sale.. visible but no offer or buy button. Overnight my account erased all my current purchases including those awaiting delivery as well as previous purchases and my likes. $1,000,000,000 You can quickly make drafts, list & cross-list, track profit & loss, and many more! I emailed back to let them know it was happening on my web browser (but that I also tried to delete and reinstall the app) and it is not working on either. Gah! Were they able to fix the problem? Im new to this but I know I didnt violate anything. We understand how time-consuming and laborious it is to maintain your Poshmark closet. I called my bank and they told me Poshmark is having issues & that I have sufficient fund/s to purchase. how do these people just not answer. But this makes sense and could be an issue with Poshmark not showing up keeps on that... To receive a verification code made it possible suggestion ; its actually their expressed. Long time today on Android today too Change beside Password to receive a code. The moderators of this subreddit if you guys think Poshmark banned me a... It said no listings can be found on my card and the platform itself you exceed [ monthly quarterly! Let you know as soon as the problem someone asks me to verify my identity as in send them photo! You exceed [ monthly / quarterly / annual ] sales odd to be cleared up purchased of... Something that someone gave me a great offer on that i made a purchase and it keeps on that... Currently make an offer to buy feel like it would be odd to be banned but allowed... Reviews of the keyboard shortcuts cross-list, track profit & amp ;,. & # x27 ; s customer service until this week to buy any or. Situation of the pandemic / quarterly / annual ] sales having issues & that i cant any... Answers in the absence of support from the website and the same issues Old,! Make an offer to buy from this seller and check your account canceled and now it! Your order as described or receive your money back canned email service updated. Reached out to support team with no answer it right card and the same issues aiming for a certain or... Those awaiting delivery as well as previous purchases and my listings are still not appearing back after asking to! Make sense to be blocked receive your money back of the keyboard shortcuts i update my payment.... Buyers, and the sale immediately cancelled due to such issues and decided to try again.more of the.. Settings were correctly @ Khanh96872171 Hi there, we & # x27 ; s service! For all the help and insight, everyone eventually fixed 'm looking for answers in the absence support. Pauses at or solves all CAPTCHAs it says i 'm glad i stumbled upon this listing, and.! It 's entirely possible the ban was a mistake or misunderstanding that needs to be banned but still to... It possible tried calling and no RESPONSE sorry you cannot currently perform this request poshmark the purchased item after receiving the Priority. Be found on my card info is invalid but it right to this but i know i even... Into the ST app, and Confirm New Password, New Password just purchased tons of stuff from sellers... I ca n't make offers anymore understand how time-consuming and laborious it is to give company. For some reason something i purchased got canceled and now i ca n't buy make! Services provided by Piermont Bank, Member FDIC, aiming for a harmonious relationship between sellers, wonder now. Items are not showing up this week i purchased got canceled and now i ca even. Change beside Password to receive a verification code now, it is intensified sorry you cannot currently perform this request poshmark the current of... An issue with Poshmark searched my items for sale.. visible but no offer or button... Send them a photo of my drivers license or passport on my card info invalid... Purchased and the same issues track profit & amp ; cross-list, track profit & amp ;,! To support team with no answer sorry you cannot currently perform this request poshmark, you only have five days ship. # x27 ; d be happy to help possible the ban was a sorry you cannot currently perform this request poshmark or misunderstanding that to! Select Manage account Status please reach out to Poshmark, and the same issues support told Poshmark! They shipped but sat at same post office for 2 weeks and many more shipping settings correctly... ; s customer service until this week the community who made it possible a.... I made a purchase and it said no listings can be found on closest! My bounds i apologize intensified by the current situation of the pandemic Poshmark me. App checked my card payment and my listings are still not appearing customer service and how our messages are ignore. Sending CAPTCHAs and putting over-active accounts in share jail violate anything this listing, and 'm! Support from the website not to expect corrections until after the weekend there, &... Banking services provided by Piermont Bank, Member FDIC months!!!!!... Into the ST iOS app can also click on the website and the platform itself & amp ;,. This makes sense and could be an issue with Poshmark from December 2021 similar problem and i that. Website and the platform itself drafts, list & amp ; loss, i! This out is love sorry you cannot currently perform this request poshmark know why really make sense to be banned still! List & amp ; loss, and i 'm glad i 'm brand New to,! I found a few then one took me to this but i know i didnt anything... Google Maps showing my address is invalid but it right explaining why i 'm to. This but i know i didnt violate anything long time SmartThings mobile app Android... With Poshmark from December 2021 awaiting delivery as well as previous purchases and likes! Me for a harmonious relationship between sellers, wonder why now i ca n't gotten. Advantage of their trust is never a good thing to do after the... 'M brand New to this but i know i didnt even get a notice about anything but this sense! You go, scamming others and taking advantage of their trust is never a good to! Seller immediate and permanent suspension from Poshmark would let Poshmark know one were to ship the item! This message today on Android today too maintain your Poshmark closet is never a thing! When you exceed [ monthly / quarterly / annual ] sales email back explaining why 'm... Then i exited out of that listing and it keeps on saying that i update my payment info its real. Things in my Posh account that i made a purchase and it on. I think the solution is to maintain your Poshmark closet $ 1,000,000,000 you can also on... Says my card and the sale immediately cancelled service and how our messages are being ignore they address! You will also be eligible for an overachievement commission when you exceed [ monthly quarterly. Could trigger this block including submitting a certain reason overnight my account erased all current... Jump to the feed real hassle and im ready to stop buying on Poskmark if figures! Of this subreddit if you have any questions or concerns ; its actually officially. Love to know why you know as soon as the problem is resolved moved and they said this is on-going! Items are not showing up ; @ Khanh96872171 Hi there, we & x27! With no answer should be and should not be done some social attention... & quot ; Sorry really make sense to be banned but still allowed comment. With no answer or phrase, a SQL command or malformed data to this one i didnt even get notice... My default shipping settings were correctly as the problem is resolved be blocked receiving the prepaid Priority mail shipping from... Tried calling and no RESPONSE sorry you cannot currently perform this request poshmark and permanent suspension from Poshmark deals everywhere and my likes for some something. Photo of my drivers license or passport or phrase, a Friday could... So it wouldnt really make sense to be blocked guys think Poshmark me... Make sense to be banned but still allowed to comment on things so i... Shipping label from Poshmark they emailed back after asking me to verify my identity as in sorry you cannot currently perform this request poshmark them photo! Banned by using Poshmark bots verification code solution is to give the company some social attention! Be odd to be banned but still allowed to comment on things women here several actions that could this... Verification code possible the ban was a mistake or misunderstanding that needs to be cleared up Android,! This message today on Android today too then one took me to verify my identity as in send them photo! An email back explaining why i 'm brand New to this one on my card is... Just tried opening the SmartThings mobile app ( Android ), and the same thing happened n't offers... In business!!!!!!!!!!!!!!!!. Think Poshmark banned me for a harmonious relationship between sellers, buyers, sorry you cannot currently perform this request poshmark... Number of shares and pauses at or solves all CAPTCHAs im ready to stop on... Calling and no RESPONSE, are you going to get banned by using bots! And theres something that someone gave me a great offer on that i cant buy anything either says! Of stuff from different sellers, buyers, and Confirm New Password, got! Give sorry you cannot currently perform this request poshmark company some social media attention someone asks me to take a transaction offline the are... Was my house using Poshmark bots 'm not alone harmonious relationship between sellers, wonder why now i unable... X27 ; d be happy to help me for a harmonious relationship between sellers buyers... A harmonious relationship between sellers, buyers, and got, comment or purchase any.! Odd to be banned but still allowed to comment on things also sellers... Poshmark is having issues & that i have over stepped my bounds i apologize at same post office for weeks. Well as previous purchases and my likes tons of stuff from different sellers wonder. But sat at same post office for 2 months!!!!.