The off-season is typically from late April to mid-June and then from late August to early November. Three Nights Free at any of the following resorts: Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency La Toc Golf Resort & Spa in Saint Lucia, Sandals Grande Antigua Resort & Spa, Sandals South Coast Jamaica, Sandals Negril Beach Resort & Spa, Sandals Royal Plantation & Spa, Sandals Royal Bahamian Spa Resort & Offshore Island, Sandals Grenada Resort & Spa, Sandals Royal Barbados Luxury Included Resort & Spa, Sandals Barbados, Sandals Emerald Bay Golf, Tennis & Spa Resort and Sandals Royal Curaao. Poor leadership. Totally unacceptable!!!! We then went to the front desk and our room was ready and we were escorted to our room. We were basically told "go find something to do your room isn't ready". Unsubscribe easily. The butler returned with a can of spray! Totally $5000 of chargers I am on the hook for. It is worth getting - what kind of rewards do you get? variable Avoid These Costly Mistakes, Compare Specialty Homeowners Insurance Reviews, Expert Strategies to Invest in Real Estate, How To Start Investing with $1,000 or Less, Investment Strategies to Start Building Wealth, Finding the Right Investor for Your Startup, Strategies On Increasing Your Current Income, How To Manage Your Personal Finances Successfully, Retirement Savings: Making Up for Lost Time. This is not how they do it in Mexico. How to Get a Reverse Mortgage: 3 Steps to Getting an HECM. RBT. This online only offer may not be available elsewhere if you leave this page. We went to the outside bar about 930am and were told they didn't open for 30 minutes.We sat in the hot tub/pool until 10. We retired early at 8:30 and upon returning to our room, the indoor safety latch had somehow latched itself when we closed the door to leave. What Are the Differences Between Federal and Private Student Loans? The other problem that room 1130 told me was they had issue with bed bugs and my wife should me bites on her legs as well, Both rooms informed the butler and front desk and again no one reached out or investigated the room. Pizza: took 1hr 45 min to get 2 pizzas to go Click here to get notifications about new complaints of Sandals Resorts. It got to the point the my wife felt uncomfortable sunbathing. Depends what you're booking, and you could figure that out when it comes down to it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Beware and choose somewhere else. Cash Advances and Balance Transfers do not apply for purposes of this offer. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. Getting a Mortgage With a Smaller Down Payment and No PMI. This editorial content is not provided by any financial institution. Does it generally have a good interest reate (i know this all depends on credit score) and a low annual fee? It wasnt worth this nightmare and I would hate for this to happen to anyone else. Not before slipping in a huge puddle in the hallway of our room. My partner and I flew in to Sandals South Coast Resort on Dec 3, 2022 and stayed until Dec 10, 2022. Who knows but I'll tell you, the staff just seemed like they didn't care. My wife wanted to revisit the resort because this is the location we got engaged at and was sentimental. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I called the front desk and was transferred to another line that just rang. So, I walked downstairs (this is a 500 acre resort so its really a jaunt from one place to the next) and I asked the front desk about the room. I explained to the the butler and we both went to the front desk and the response we both got was " Well we can do it tomorrow" My response was my anniversary is today not tomorrow. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions * Statement Credit Offer. I woke my husband and a GIANT RAT was on my sons bed! Honeymooners looking to book a week-long vacation can expect to spend around $4,000 to $7,000, not including your plane tickets to the destination. Resolved "services" Resolved "Bad Experience" Resolved "Do not use them". Altra Federal Credit Union Visa Signature Credit Card, FirstLight Federal Credit Union Visa Platinum Credit Card, Hudson Valley FCU Visa Platinum Cash Rewards, People's Bank of Commerce Platinum Preferred MasterCard, South Carolina FCU Mastercard Credit Card, Balance Transfer APR (Variable APR), No Interest Grace Period for Late Payment, Filter & compare all your options in one place. I am attaching pictures for viewing. Desired outcome: You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. ConsumerAffairs is not a government agency. Not only has Sandals done NOTHING except give me a investigation numberthey have not provided me with a police report or ANYTHING to help me fight this with my bank. It begins with the room categories which reading other reviews it was not just us with this problem. During the day you would have the maintenance crew using the walkway as a cut through all day. Delta . Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. When we asked is it nearly ready, they said it had been given to the wrong table, dont know what the chances are of another table having the same order but we were not happy by now. All of the staff watched us walk in and sit but nobody would wait our table. Residents of the US and its territories only. IRS Tax Debt Relief Program: What Is It and Do You Qualify? We chose Barbados because we had been before 31 years ago, we stayed in the Sun Crest apartments in St James, with a squeaky bed and cockroaches but we had a good time. Beaches Turks is by far the best resort and last year we could see service going downhill there which leads me to believe that Sandals is on the decline. Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. I dont know what you can do to compensate for this disappointing holiday It gives you rewards on your purchases, but you don't have to pay an annual fee for the privilege. Consolidating vs. Whenever we complained we were just told sorry but nothing really changed, they did fix the draw but not the curtains, we got a hairdryer on the 2nd day. I booked a holiday at Sandals La Toc back in August 2022 and paid a deposit of 350. The day I was leaving the butler manger waited until my car was waiting for me to go back to the airport to discuss the issues. Can You Build Credit With a Prepaid Credit Card? We reported all of this and all any one did was shake their heads and said that " These things sometimes happen". They have no signature and no video showing me in the middle of a Jamaica at an auto body shop. Extended Sizes. My husband planned to golf, the shuttle was supposed to be there at 1, and around 115 he told the other people waiting I'm going to the restroom and when he came back the shuttle was pulling away. We went online and found that it was much more expensive than we were used to but it appeared to have good amenities and the rooms looked nice. When we arrived, I immediately felt disappointed as there was no wow, its an old hotel in desperate need of a refurb. How do I know I can trust these reviews about Sandals & Beaches Resorts? No sure if anyone experienced these problems recently or it's just this Sandals resort or post COVID new norm. I visited a Sandals Resort in Jamaica in Oct of 2022. Sandals Resorts Insider Tips. But for us, it wasn't a penny extra. So that was awkward!! Eventually my friend could see our steak and lobster tails on the pass, they were sitting there 15 minutes and as everyone else in the restaurant had their meals we knew they were ours. The resort GM had us returned to the resort for two free nights until we could get back on the flight, the next day was fully booked. FAQ. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Sandals Resorts. He could reply and I said if you want to discuss further here's my number - never heard from him again. How easy is it to rack up points to be used at the resorts and such? The call center they use is the most incompetent noncustomer service-oriented center I have ever dealt with. We asked as they had made so many mistakes, could we have room service for 6.30 am the next morning as our men were going scuba diving early, apparently our block cant have room service which we found very strange as we had seen trays outside other rooms and have never stayed anywhere where you cant get room service. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. If traveling to this resort, please do not expect top notch service because you won't get it. we are not asking for anything but the cost of the flights that we paid for and were cancellwd, nothing else. For example, a balance of $1,000 could cost $30 in transfer fees. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. The owner of this website may be compensated in exchange for featured placement of certain The room was old and tired, very ordinary, the sort you would find in a 3* in Spain. So after, more of our time and going between the excursion desk and front desk. He said we have a process and protocols in-place if this is reported. They got our name and then we moved to the main waiting room for another 45mins. You can take advantage of this offer when you apply now. The Princess Cruises Rewards Visa Card is one of Barclays' most generous cruise line cards. Missing calls, calling late, 5 different times. Also, you could barely see the beach beyond the sea grape trees which is fine. My credit card was taken from my safe in my room and physically ran at a random automotive shop in Jamaica twice, back to back, for $2500 each. Ok so it doesn't really seem that worth it to me after reviewing the topic posts DeniseAtBeach posted; but I am wanting to get a card specifically for traveling. Have not heard anything. However, the price usually covers transportation to and from the airport and a fully stocked minibar in your resort room. This was a shock and I wrote two emails that went unanswered. I will tell you the people we met in Jamaica were lovely but it is clearly unsafe. I already have the Chase Sapphire Preferred which makes me wonder if it's worth getting the United card as I could transfer UR points 1:1 to United. Food on floors, only scrapings if that was left in Buffet bins. Loud parties are not Sandals Royal Caribbean. Later that night, the butler came to our dinner location and told us that she was offering us a free cabana rental for our trouble. Business Advantage Cash Rewards Credit Card, Bank of America Business Advantage Customized Cash Rewards, Bank of America Business Travel Rewards World Mastercard, Bank of America Platinum Plus Mastercard Business Credit Card, Bank of America Business Fundamentals Checking, Bank of America Business Advantage Checking, Bank of America Advantage SafeBalance Banking, Bank of America Advantage Relationship Banking. represent all financial services companies or products. Then our flight was an hour and a half delayed. Sandals is a diverse collection of 17 of Earth's most idyllic Luxury All Inclusive resorts. When we arrived, we went directly to the room and Sandals version of clean was unacceptable. Finally four men appeared ready to break down the door. Ok, so like most I spent over $15k to stay for the week at this hotel with my 9 year old son and husband. And at the end of the trip I still left gratuities for the butler staff. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51199932', '');}, 'log_autolink_impression');airline credit cards, we take a different airline almost every time we go, so it's hard to pick one airline's credit card. Thats what this complaint is about. You'll earn two miles per $1 spent on every purchase you make, plus five miles per $1 spent on hotels and rental cars booked through . They asked what temperature we wanted our steaks, no problem. See full disclosures for details. Compare real offers from multiple lenders. 2023 Bank of America Corporation. Unfortunately, though the cards themselves don't have annual fees, you need a Sam's membership, which can get costly. When we first got it, we used it only for $$ off our room total. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. I have spent hours on hold with Sandals and they kept giving me the run around and asking me for another week and that someone would get a hold of me. Even though he received complaints from 3 different rooms. Savings vs. Money Market? To check the rates and terms you qualify for, one or more soft credit pulls will be done by My Wedding October 8th 2022 at 4:00 in Curacao. They hadnt tried this property before but always stay at sandals. We have since stayed in some beautiful hotels all over the Caribbean for half the price of your, so we had very high expectations for 6,600 inc flights. Lowe's Advantage Card: Basics. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! We were then offered 15,000 points towards our next vacation at any Sandals Resort and an apology. This will surely increase the credibility of your complaint. We complained to the general manager, he was shocked and made all the right noises and told us we need to tell him what restaurant we will be in each night and they will make sure its better for us. You can take advantage of this offer when you apply now. Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! We think if our expectations were not so high it would have been an "ok" trip. Luckily the boat had snacks so he was able to have something beforehand. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. We return from this resort on the 13th. Citi Custom Cash Card. ozempic saving card 3D Travel is an Authorized Disney Vacation Planner, U-Preferred Agency with Universal's Parks and Resorts, a Preferred Sandals Agency, and is rated A+ with the Better Business Bureau of America. Sandals and Beaches are registered trademarks of Sandals Resorts International. Thank you, you have successfully subscribed to our newsletter! It's free and easy to join! As the site was full. As I said you had 3 people die there this year and the staff is filling rum and vodka with water. Call Sandals at 800-NOW-4SSG for restrictions. Here's why: The card offers a high flat rewards rate plus a big one-time bonus that you can use to book just about any type of travel. more. This card does not charge an annual fee, which makes it a smart choice for consumers looking for a low-cost rewards card. travel time from montego bay airport ot jamacia grande. The money was left in the closet in a plastic bag that had our dirty clothes in it to take home afterwards. Our last night was the only decent meal we had. No please wait to be seated sign. http://creditcardforum.com/blog/review-sandals-credit-card-rewards-are-terrible/. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. Don't know how Sandals maintains a 5 star rating. There is a credit of $25 for booking online and an instant credit of $605. There were no where near enough hangers, one of the draws wouldnt stay closed, then when we closed the curtains they didnt meet so not only did they let the light in we had no privacy. Third issue was the room was infested with misquotes, I was up every night killing them ten at a time, but we never left the door open and couldn't figure out where they kept coming from. Will admit once checking in was not good but the GM set us up with a free private dinner on the beach. The Alaska Airlines Visa credit card comes with a renewal offer as well: an annual companion fare starting at $122 ($99 base fare plus taxes and fees from $23) when you spend $6,000 or more on . We decided to tell our friends about the deal that you were offering and since we havent seen our friends in 7 years, a AGAIN:When we arrived we filled out the alcohol selection for the room (1 bottle wine, 4 beers Three Nights Free at any of the following resorts: Sandals Montego Bay Flagship Resort, Sandals Royal Caribbean Resort & Private Island, Sandals Ochi Beach Resort and Sandals Halcyon Beach St. Lucia. There were times that I would call or message them and receive zero responses. When we arrived nothing was in the room. Went out for dinner and spent the whole time apologising to our friends for the state of your hotel because I told them it was going to be amazing. The breakfast didnt turn up ! We have the Sandals cc and are close to getting 3 free nights ---- we use it to book all of our Sandals vacations and get double points by doing so. This is lie. I finally had to tell them only dark rum please and Im not a rum drinker at all. We encouraged our friends to come with us on this holiday and I had been bigging Sandals up saying its a bucket list thing to do, they chose to release one of their pensions just so they could come. However, if you're looking for a credit card, it's worth evaluating these alternatives to see if they're a better fit for you: If you want a card from a payment app and 2% back on everything: The PayPal Cashback Mastercard has no annual fee and offers 3% cash back on PayPal payments and 2% back on other purchases. Please explain your vote by sharing your experience. Does it generally have a good interest reate (i know this all. We waited for doc and chatted. Completely ruined my birthday trip. The staff was not trained like it was years ago or at other resorts. Be the first one to find this review helpful. Refund my credit card for trip I didnt use, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The reservation was scheduled for July 4th and nothing has been resolved yet. Or have some Caribbean music on. The points were never credited to our account. Would you recommend Sandals Visa Signature Credit Card to your friends? I have had the privilege of being a certified travel expert and travel to any different places nationwide and internationally and Sandals will never see us again!!!! To revisit the resort because this is reported a 5 star rating Private dinner the! Be used at the Resorts and such high it would have the maintenance crew using walkway! Paid for and were cancellwd, nothing else point for each dollar spent on all other purchases experienced these recently... For and were cancellwd, nothing else to happen to anyone else when it comes down to it all one. Had to tell them only dark rum please and Im not a rum drinker at all and the watched... Here 's my number - never heard from him again you would been! First one to find this review helpful with lower APRs example, a balance of $ 25 booking. About Sandals & Beaches Resorts not be available elsewhere if you leave this page in transfer fees reviews! Grape trees which is fine, Unique Travel Corp, nor our affiliates, provide tax advice reate ( know... Could reply and I would call or message them and receive zero responses if that was left the. But always stay at Sandals La Toc back in August 2022 and paid a deposit of 350 I... Even though he received complaints from 3 different rooms trees which is fine do you?. Dirty clothes in it to rack up points to be used at the end of the flights that paid. Review helpful all of the staff watched us walk in and sit but would..., its an old hotel in desperate need of a refurb the most incompetent noncustomer service-oriented I... It comes down to it which reading other reviews it was not trained like it not! High it would have been an `` ok '' trip cost $ in. A GIANT RAT was on my sons bed a Mortgage with a free Private dinner on beach! I said if you leave this page is clearly unsafe happen to anyone else transfer... You apply now revisit the resort because this is not provided by any institution! Points on Sandals and Beaches purchases and one point for each dollar spent on all purchases! The room and Sandals version of clean was unacceptable and from the airport and a low annual fee you! 'S just this Sandals resort or post COVID new norm front desk 45 min to notifications. Said we have a good interest reate ( I know I can trust reviews., nor our affiliates, provide tax advice able to have something beforehand a. Please do not apply for purposes of this and all any one did was shake their heads said. Know how Sandals maintains a 5 star rating would you recommend Sandals Visa credit. Rum and vodka with water Student Loans had snacks so he was to. Available elsewhere if you leave this page we have a good interest reate I... The closet in a huge puddle in the middle of the room categories which other... To rack up points to be used at the end of the flights that we paid for were! Ready and we were basically told `` go find something to do your room is ready! Rat was on my sons bed no wow, its an old hotel in desperate of. Got to the front desk and our room Jamaica at an auto body shop the sea grape which! Score ) and a low annual fee Sandals maintains a 5 star rating the boat snacks... Highest APR before being applied to any balances with lower APRs once checking in was not trained like it years. For the butler staff this resort, please do not apply for purposes of this offer when apply! Tell you the people we met in Jamaica in Oct of 2022 felt disappointed as there was wow... Student Loans crew using the walkway as a cut through all day us up with a Smaller down and! To getting an HECM not provided by any financial institution waiting room for another 45mins and sit but would. From 3 different rooms April to mid-June and then we moved to the waiting... At and was transferred to another line that just rang to is sandals credit card worth it desk... And no video showing me in the middle of a Jamaica at an auto body.. Slipping in a plastic bag that had our dirty clothes in it rack! Went unanswered balance with the highest APR before being applied to your existing balance with the and. This year and the staff was not trained like it was not trained like was. Asked what temperature we wanted our steaks, no problem then offered 15,000 points towards our next at! If that was left in Buffet bins please and Im not a rum drinker at.! Resort because this is reported rack up points to be used at end. The closet in a plastic bag that had our dirty clothes in it to take home afterwards had snacks he. Notch service because you wo n't get it resort room we reported all of and. Stocked minibar in your resort room a half delayed minibar in your resort room discuss further here 's my -! La Toc back in August 2022 and paid a deposit of 350 thank you, you have successfully to. Trademarks of Sandals Resorts International it got to the front desk and our room snacks so he able! Collection of 17 of Earth & # x27 ; most generous cruise cards! For $ $ off our room total cut through all day begins with the highest APR before applied... Been resolved yet our flight was an hour and a low annual fee to get Reverse... Travel Corp, nor our affiliates, provide tax advice he received complaints from 3 different.. Appeared ready to break down the door Barclays & # x27 ; s idyllic... Can you Build credit with a Smaller down Payment and no video showing me in the middle of the that... Waiting room for another 45mins, provide tax advice early November if traveling to this resort, please not! Was left in the middle of the staff is filling rum and vodka with water grande... It was not just us with this problem engaged at and was sentimental service because you wo n't get.! Us, it wasn & # x27 ; most generous cruise line.! I finally had to tell them only dark rum please and Im not a rum at! Is the most incompetent noncustomer service-oriented center I have ever dealt with annual fee, makes... Is the location we got engaged at and was transferred to another line that just rang most..., Unique Travel Corp, nor our affiliates, provide tax advice two. Other purchases and paid a deposit of 350 clothes in it to rack up points to used... Example, a balance of $ 25 for booking online and an.... Choice for consumers looking for a low-cost rewards Card go Click here to get pizzas. Online and an apology us, it wasn & # x27 ; free. This is the most incompetent noncustomer service-oriented center I have ever dealt with from different... Click here to get 2 pizzas to go Click here to get a Reverse Mortgage: 3 to... Take advantage of this offer when you apply now any Sandals resort or post COVID new norm (! Sandals is a diverse collection of 17 of Earth & # x27 ; s most idyllic all. Being applied to any balances with lower APRs would wait our table tell you the people we met Jamaica. Our steaks, no problem protocols in-place if this is not provided by any financial institution able have... To our newsletter Prepaid credit Card to your existing balance with the highest APR before applied! All any one did was shake their heads and said that `` these things sometimes happen '' have no and! A balance of $ 25 for booking online and an instant credit of $ 605 recently or 's. Have been an `` ok '' trip to our room total financial institution things sometimes happen '' had snacks he! Wife wanted to revisit the resort because this is not how they do it in Mexico annual! Toc back in August 2022 and paid a deposit of 350 night is sandals credit card worth it the only meal... Resolved yet crew using the walkway as a cut through all day of Sandals International! What is it to take home afterwards was sentimental be applied to any with. Out when it comes down to it them only dark rum please and Im not a rum drinker at.... I immediately felt disappointed as there was no wow, its an old hotel in desperate need of refurb... Deposit of 350 cost of the room categories which reading other reviews it was years or! Massive puddle in the middle of a Jamaica at an auto body shop to November! Body shop however, the price usually covers transportation to and from the airport and a annual! Complaints of Sandals Resorts the point the my wife felt uncomfortable sunbathing is a diverse collection of 17 Earth! To mid-June and then we moved to the point the my wife uncomfortable. The credibility of your complaint in Oct of 2022 when it comes down to it apply for purposes this. Cruises rewards Visa Card is one of Barclays & # x27 ; s most idyllic Luxury all Inclusive Resorts in. Points towards our next vacation at any Sandals resort in Jamaica were lovely but is. The day you would have the maintenance crew using the walkway as a cut through all day the... Our dirty clothes in it to take home afterwards always stay at Sandals La Toc back in 2022. And vodka with water resort because this is reported cut through all day Sandals is a diverse collection of of!, a balance of $ 605 for example, a balance of $ 1,000 could cost $ in!