All Access Digital offer for just 99 cents! Lock in the lowest price from these sites. Travel Troubleshooter: Lyft charged me $80 for damage to a car. We paid . Grand Palladium Colonial Resort & Spa: Grand Palladium Travel Club Membership horror story - See 9,430 traveler reviews, 9,738 candid photos, and great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor. See 6,061 traveler reviews, 6,332 candid photos, and great deals for Grand Palladium White Sand Resort & Spa, ranked #5 of 8 hotels in Solidaridad and rated 4.5 of 5 at Tripadvisor. Is a refund possible? We visited the Grand Palladium Jamaica Resort & Spa recently. Forums Palladium Travel Club, Started by: Anne The travel club is a little vague about the benefits and the costs. Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. Palladium's club offers tailored programs with exclusive benefits for all its members, according to the company. Despite the fact that sometimes the average waiting time for the thematic restaurants a la carte is more than we desire, it is the better way to offer this extra service for free to all our guests. We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. They forgot about my son in the waterpark. You might have reached out to one of them in writing to see if you could cancel the down payment on your Palladium Travel Club membership. Here you have the principal information about Palladium Travel Club. Your case is yet another reminder to pay close attention to the details in your sales presentation and review the contract carefully before you sign. Without doubt, its the best time of year for taking advantage of all the best deals. On Black Friday and Cyber Monday, the Groups hotels and resorts become even better destinations with a range of fantastic offers that will be available very soon indeed. Palladium Travel Club. We deeply regret reading that our Travel Club service did not live up to your expectations, however we thank you for your comments in order to improve our service and make the appropriate adjustments on all the points you mentioned, we will transmit your comments to the Travel Club organization and for sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. Get Morning Report and other email newsletters. Cap Cana is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. It is a real shame that you are considering do not come back to Palladium, please do not hesitate to contact us directly in order to clear this issue.Thank you for making us your choice hotel when visiting Riviera Maya and for your review; we are looking forward to welcoming you back in the near future and provide you with another enjoyable experience.Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, Food only ok - xmas eve was extremely busy and the staff provided an exceptional service alongwith very good food - apart from that food was only so so and long queues at times..so clearly far from 4 or even 5 star rating.One morning for some 3 hours the rain poured down - into main areas of the complex thro. A: Palladium should have offered a no-questions-asked refund when you asked for one. Travel Troubleshooter: AeroMexico canceled my flight, but I want a refund, not a credit. Bienvenido a Palladium Travel Club, el club vacacional de Palladium Hotel Group. A brief, polite email to one of them might have helped your cause. The travel club is a little vague about the benefits and the costs. At present, the Company has 48 hotels in 6 different countries ( Spain, Brazil, Mexico, Dominican Republic and Italy) and . roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. There are two numbers (palldium travel club and world-pass) who keeps telling me I have to talk to the other to fix my issues, yet nobody ever resolves anything. Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Is a refund possible? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are you looking to make the most of your holidays? I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Most Luxurious Mexico: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,274 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. Now the world-pass company does give some discounts, but it is nowhere near the discounts I could find online through other sources. I list the names, numbers and emails of the Palladium Travel Club executives on my consumer-advocacy site. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. Discover the benefits offered byPALLADIUM REWARDS, the Palladium Hotel Group loyalty programme created and designed for you to enjoy even more experiences at our hotels and resorts. Palladium Travel Club is a membership you pay in order to travel between Palladium Hotels, (and other international destinations). I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! Obviously, the greatest benefit that most members would recognize would . Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. 517 rooms: 390 Junior Suite; 74 Suite; 48 Romance Villa Suite; 4 Ambassador Suite; 1 Signature Residence For sure we will be able to get over your expectations in the next time if you consider to give us another opportunity. There are better all-inclusives than this one for similar prices. We are very surprised about your comment regarding this issue, please feel free to contact me directly in order to clear this point, but please accept our apologies if found this situation as our negligence.We deeply regret to read your comment about our a la carte restaurants reservations system. Lets assume that this whole operation is on the up-and-up and that you had signed up in good faith. I contacted Palladium on your behalf. At the members' parties you will collect thousands of anecdotes. At present, the Company has 48 hotels in 6 different countries (Spain, Brazil, Mexico, Dominican Republic and Italy) and in 19 cities around the world. Black Friday started as a shopping event in the United States when stores profit margins went from red to black. Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Riviera Maya Resorts & TRS Yucatan Hotel, Grand Palladium Puerto Vallarta Resort Information, Palladium hotels and Resorts, Grand Palladium Jamaica Resorts Information, Grand Palladium Punta Cana Resorts & TRS Turquesa Hotel, Grand Palladium Cancun-Costa Mujeres & TRS Coral Hotel, FAQ Grand Palladium Costa Mujeres & TRS Coral, Grand Palladium Costa Mujeres & TRS Coral Activities, Grand Palladium Riviera Maya & TRS Yucatan Activities & Highlights, Grand Palladium Puerto Vallarta Activities & Highlights, Grand Palladium Jamaica Activities & Highlights, Grand Palladium Punta Cana & TRS Turquesa Activities & Highlights, Grand Palladium Costa Mujeres & TRS Coral Menus, Grand Palladium Riviera Maya & TRS Yucatan Menus, Grand Palladium Punta Cana & TRS Turquesa Menus, Beach Club (Travel Club Lounge Riviera Maya), Palladium Wyndham form strategic alliance, Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract), The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations, Absolute priority in reservations in our complexes, Flexible use of membership for families and friends, Exclusive and personalized treatment for members before, during and after their vacations, Special promotions for members only Benefits, Preferential access to the thematic, a la carte restaurants, Preference with room requests (subject to availability, but you have to be sure that we will do the impossible to assign you the room that you are requesting), Preference with non motorized water sports requests, Reservation rights in the thematic, a la carte restaurants (unlimited during your stay), Special, members only bracelet to be identified in the Hotels & Resorts, Welcome Gift (with a minimum stay of 7 days), Cristian Gallardo. Next time, please be careful about signing up for a club that makes vague promises and is impossible to leave. Thats just one theory of its origin, since others point to the term being coined by the New York Times, describing November 19, 1975 as black Friday, due to the chaos generated by a number of discounts and sales launched the day after Thanksgiving. Take the opportunity to share your most special moments, live wonderful experiences with your loved ones and enjoy preferential rates in all our Palladium Hotel Group hotels and resorts around the world, it adds. World-leading hospitality group Accor is excited to announce key openings, renovations, culinary debuts and limitless experiences at iconic properties across North & Central America. Grand Palladium White Sand Resort & Spa: Palladium Travel Club - a nightmare - See 6,001 traveller reviews, 6,060 candid photos, and great deals for Grand Palladium White Sand Resort & Spa at Tripadvisor. As a Palladium Travel Club member, you are entitled to preferential rates in all the group hotels, which means a wide range of options to enjoy with your family, your special someone or your friends. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? And up to a 20% discount on your booking via the website or by phone. Do Not Sell/Share My Personal Information. It gives you booking priority but is that worth $1,599 (as a down payment)? However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. On top of that, the "3-year membership" was only for 2 years. The beach was beautiful, lots of seaweed that the workers tried hard to get rid of. We paid $1,599 for a down payment on a Palladium Travel Club membership. Christopher Elliott is the ombudsman for National Geographic Traveler magazine and the author of How to Be the Worlds Smartest Traveler. You can read more travel tips on his blog, elliott.org, or email him at chris@elliott.org. But its not just about clothing, technology and accessories anymore, Palladium will also offer some of the biggest hotel deals on Black Friday. They have archery, rifle shooting, and a gym, but you have to be 18 or older. Contact him at elliott.org/help or chris@elliott.org. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. Manati Park, Punta Cana is surrounded of nature and culture. Now they're REALLY on super avoidance mode and are completely ignoring me and not helping me at all. I accept the terms and conditions and the Privacy Policy, and I consent to receiving commercial information. Palladium seems to gloss over the costs, and its also vague on the benefits of its club. Sample question from its site (http://www.palladiumtravelclub.com/en/faqs): How can I get the best out of my membership? (Hmm, you might start by telling me how much it costs.). Dear Travel Troubleshooter: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancn and its international airport. Question: We recently stayed at the Grand Palladium Bavaro in Punta Cana, Dominican Republic. However, here goes. in: Unofficial Palladium Main Forum, Started by: Blueskies Palladium has reached out saying we cannot cancel and the dispute cannot stand. You also had to agree to not publish or release any negative statements that could cause damage to Palladium's reputation. Your session has expired. You are still able view all posts and use it as always, at this time. I had a great time at grand palladium, and thus I thought it would be nice to buy the travel club membership so that I could enjoy more trips to the travel club. Two days after we purchased the club membership, we decided to cancel and notified Palladium of our decision. Travel | And if it comes at a massive discount - even better! So get ready to wait for up to 1.5 hours.3) The volleyball court is aweful. Man fatally injured when SUV falls on top of him near Gages Lake, Antioch officials want to focus on plans rather than gender-identity debate; This is a distraction from getting these projects completed. Members of the Palladium Travel Club may enjoy a wide variety of exclusive benefits: Preferential, all-inclusive rates for all of our participating destinations (best rate guarantee by contract) The chance to travel all over the world to one of the 4,000 affiliated destinations in over 100 different destinations. King bed, top floor, close to the pool and beach. You'll receive a membership card and a login for the company's website, which promises you special negotiated rates on travel. Very Good: Grand Palladium Costa Mujeres, All Inclusive Resort & Spa - See 8,275 traveller reviews, 7,589 photos, and cheap deals for Grand Palladium Costa Mujeres, All Inclusive Resort & Spa at Tripadvisor. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Fifty percent is due at signing and the balance can be paid off monthly at zero percent interest. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! 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