We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. This place is amazing. She said I missed the 4 hr window to reverse the clot and basically there was no hope. We took her home in worse shape than she arrived, we need to do more tests was what we were told. 3 days after the surgery his tear gland came out and I spent an additional $80 for new eye drops, and was recommended to keep his original 2 week follow up appointment with the vet who did his surgery. 2023 Trustpilot, Inc. All rights reserved. But since it was the only place open I took my chances mentally prepared to be skinned alive.I must say I was very impressed by the compassion shown by the Veterinarian and her assistant. They actually "RECOMMENDED" this as a course of treatment!!!! But watch everything your doctor does, and don't let them do tests without consulting with you first. It was so hard to let her go. I asked why my comments were deleted from their website. Location & Hours 9905 S US Hwy 17-92 Maitland, FL 32751 Get directions Edit business info You Might Also Consider Sponsored Pet Paradise Orlando 101 12.2 miles away from BluePearl Pet Hospital Kim L. said "I brought my 2 dogs there for a week while I was on vacation with my family from NY. The staff did not think anything of it. Find articles, interviews, and more in our career blog. Were home to leaders and innovators who are shaping the future of the veterinary industry, with the goal of enhancing the quality of life for pets today, and tomorrow, through exceptional medical care. But they could give me a list of veterinarians to call. No call back. Very rude, arrogant and unprofessional attitude is apparent. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. I am a pharmacist and it just seemed a bit overdone. There are a lot of Very SAD Situations on this site and More people need to take time to report medical board! I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. deronwaynejohnson@gmail.com. Blue Pearl Pet Hospital is amazing. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. This place is terrible. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. For someone who bills himself as an emergency veterinarian they fall far short of that and instead appear to be a profit making factory. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. My honest assessment of the medical staff is that they're both hostages and victims of the corporate demand for them to bring in as much revenue per client as possible as opposed to being genuinely caring veterinarians. Some of these people I really don't think have a heart. She lived 3 more healthy years!! Companies can ask for reviews via automatic invitations. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. MOST HORRIFYING EXPERIENCE!!! He is home resting now. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! When she was evaluated the Vet wanted to do X-rays (Which is understandable) and test her Blood. PETS in Lancaster is the best ER in the area. Nicole W. said: I wish I could give a million stars!! He was treated immediately. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. We provide 24/7 emergency care and have well-established specialty services including cardiology, critical care, dermatology and . Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. My cat ended up dying in this hospital by neglected doctors malpractice. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. The doctor on call called me while I waited in car ( thanks to covid protocol) and said he doesnt see a blood clot but will have cardiology take a look in the morning. I highly recommend Blue Pearl! Unfortunately my boy was to sick so we had to let him go but Dr. Whitten David J - Hilldale Veterinary Hospital. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. It seems like Alley G. And I had the same experience. They wan My dog Abby started throwing up blood. He said he'd look into it. That afternoon she became less responsive. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and ad Don't take your pets here. The doctor and tech were very caring and knowledgeable. I cant imagine any other place that would be such help at 2 in the morning! I've taken 4 different dogs to Blue Pearl over the last 10 years. The human-animal bond is the foundation of everything we do. Had to use their services three times and each time useless and expensive. If your vet refers you, demand another place! They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. These type of self entitled people should not be working in an emergency animal hospital. He is a fantastic surgeon and cares deeply. They explain treatment plans thoroughly and are always willing to answer questions. Worst Place to bring your pet!! They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. He was in so much pain & blue pearl took care of him immediately! They are transparent and caring. It was a mistake. If you want cheap, go somewhere else. Their RX charge 5x as much vs my filling at pharmacy or online. For being open 24 hours it took 20 minutes for them to answer there phone. Thank you for everything! They prey upon the fact that your furbaby is not well for their profit. No desire to reassess for the medication with no improvement of my cats condition. They have customer relations but they don't do anything. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. It breaks down if you got the money or not to take care of it. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). It goes against our guidelines to offer incentives for reviews. Each time, we were provided with options and excellent service. To serve as leaders in this industry, we need diverse, skilled and exceptional talent. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. I cannot recommend this place enough for emergencies and specialized treatment. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. They may be pricey but the service was exceptional. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. Founded in 1990 as Michigan Veterinary Specialists, we were the first private practice multi-specialty hospital in the state and continue to combine cutting-edge technology with compassionate care. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. Information provided by various external sources. Yes, owning a dog can be expensive if you have an injury or illness. For what they charge why not? MOST HORRIFYING EXPERIENCE!!! Each time has been an emergency, and stressful for me and the dogs. We provide specialty and emergency care for cats and dogs. Claim your profile to access Trustpilots free business tools and connect with customers. Of course no treatment would be started until they got their money. Learn more about your emergency visit. I was charged over $300 for the appointment and two RXs. Learn more about Birdeye. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Tammy the Vet Tech was great though! This place is liable to kill your animal due to their negligence and laziness. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. My primary vet called me about five times for the amount of money they needed to follow up. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I will never go here again and I wish I never had. They even sent a sympathy card and the staff that night signed it. This profile is powered by Birdeye. Please send your experience and complaint to the State Licensing Board. Its not worth the life of your pet. So i had to decide the worse. Home. They were supportive. Thank you BluePearl staff! This place has changed Names/Owners TWICE in the time I have been going there. The Vets at Blue Pearl were you able to accurately assess and provide a treatment plan for my aging cat. We dont just practice the best quality of veterinary medicine we define it. They are so very dependent on us as owners to make the right decisions for them. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. BluePearl Veterinary Partners Southfield, Michigan USA Phone: (248) 354-6640 Web: https://bluepearlvet.com/ Category: Veterinarians BluePearl Veterinary Partners, BluePearl Vet Southfield, MI Mistreatment of Animals, Harming Animals, Scam Vets Southfield Michigan Business Rating: Tell us has your experience with this business or person been good? It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. Anything medical that is done for humans to animals is expensive. He was only 4 years old. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I had to wait over a month for the appointment. My normal veterinary dentist left the practice and Blue Pearl was recommended. Now my last dog "Samson" was on allergy medication. No apology or condolences after my cats death. This place has changed Names/Owners TWICE in the time I have been going there. Each team member's kindness, and understanding, made a very difficult situation for myself, and my beloved 16 year old cat, easier. The people are terrible. All of this on a standard Tuesday morning schedule. I'd give ZERO stars if I could. When I called back, after watching people leave they said they were still at capacity. They do not offer dialysis which would have probably extended her life. If your pet requires a veterinary specialist, we are ready for that too. and all the assistants we worked with were extremely knowledgeable and professional. Mobile Terms & Conditions. 29080 Inkster Rd, Southfield, MI 48034 Mars Petcare is the worlds leading pet nutrition and health care provider, and joining the family provides BluePearl new, unprecedented opportunities for growth and support. They had done extensive bloodwork 6/16. I will never forget the mournful look she gave me as they led her away. They have always been so caring and compassionate. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. Our team is ready to provide expert care 24/7 in case of a pet emergency. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. A big thank you to everyone there. My dog Abby started throwing up blood. Dont do it. Wow, were they wrong!! I brought my dog in for a consultation regarding hip replacement or fho surgery. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. We were able to keep her comfortable in her waning years. Some of these people I really don't think have a heart. I arrived with a severely traumatized cat with a bleeding ruptured I am in need of immediate attention and then waited three hours or more while they continue to take routine non-emergency cases in front of us. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I waited two days for a call back TWO DAYS. Susan R. said: I brought my cat Meezu to them for an emergency. Not a good sign. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . They do everything possible to jack up the bill, give you ridiculous estimate ranges that are not even a range with 2k differences between high and low estimates. I will NOT be bringing my puppy back here ever. Took my a They treated us with such compassion. They treat them like a DOLLAR SIGN--nothing more! I could never afford it. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. When I called for prescription to stop it, would not give it unless I came in for another exam. The staff and Dr. Stewart was wonderful. The vet called later saying she had fluid on her lungs. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. 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